Frequently asked questions

We bring a fully equipped mobile setup to your home or office, including water and power where needed, and complete the full detail on-site while you go about your day.

It depends on the package. Inside, a Maintenance Detail takes 40 to 55 minutes, a Carpet Shampoo Detail 85 to 120 minutes, and a Full Annual Detail 100 to 150 minutes. Outside, a Full Hand Wash takes 30 to 40 minutes, an Annual Treatment 50 to 75 minutes, and Multi-Year Protection, our 2-year ceramic coating, takes between 2 hours 10 minutes and 2 hours 40 minutes. Larger and dirtier vehicles sit at the top of each range, and we confirm a time estimate when you book.

We come fully equipped, so access to your own water and power isn't required, though it can help speed up larger jobs if available.

Our Full Annual Detail is the complete interior package: vacuum and wipe-down, windows and door jambs, rubber mats washed, carpet shampoo, salt and stain extraction, cracks and crevices detailed, cloth seats shampooed, leather conditioned and UV protectant applied. It runs $255 to $355 depending on vehicle size. On the outside, the equivalent is Multi-Year Protection at $675 to $975, which adds paint decontamination, a deep wheel clean and a 2-year ceramic coating on top of the foam cannon wash. Every price includes our mobile service fee, so there is no separate call-out charge.

Professional-grade ceramic coating offers multi-year protection with proper care, giving your paint a long-lasting, hydrophobic, UV-resistant finish.

Yes, we detail vehicles of all sizes, from compact cars to SUVs and trucks. Pricing may vary based on vehicle size.

Appointments are limited to keep every detail unhurried, so we recommend booking a few days ahead where possible, especially during peak seasons.

Yes, On The Go Mobile Detailing is part of the same On The Go family of mobile automotive services, so you get the same licensed, insured, family-owned standard.

We serve Ottawa and the surrounding area as well as the Greater Toronto Area, bringing the detail directly to your home or office. See the full list.